Frequently Asked Questions

GloCom® charging products support USB-C devices including Smartphones, Tablets, Laptops, Earbuds, Portable gaming devices, Accessories supporting USB-C charging. Please review individual product specifications before purchase.

Supported products operate using intelligent brightness controls. Typical functionality includes: Lower brightness when idle, Increased brightness when charging, Reduced brightness in low power modes. Behaviour may vary by model.

Yes. Dynamic QR functionality allows destinations and digital experiences to be updated overtime.

Yes. Products are designed to comply with applicable safety and compliance standards including CE and UKCA requirements where relevant. All applicable products are Intertek certified.

Yes. Supported products include fast charging technologies compatible with modern USB-C devices. Charging performance depends on device compatibility and cable specifications.

Yes. International shipping availability may vary by region.

• UK: 2–5 business days. • Europe: 4–10 business days • International: 5–14 business days

International orders may be subject to customs duties or local taxes depending on your country.

Yes. Tracking details will be sent once your order has been dispatched where tracking is available.

Customers can request returns within 14 days of delivery subject to the Returns Policy.

Please contact hello@glocom.global with your order number and details of the issue.

Unless otherwise stated, products include a 12-month limited warranty against manufacturing defects.

Email: hello@glocom.global

Yes. For wholesale, retail, corporate gifting, licensing, or collaboration enquiries, please contact: partnerships@glocom.global

Yes. GloCom® supports customised branding, Pantone colour matching, packaging customisation, and dynamic screen content for qualifying commercial orders.